An insurance policy is a promise to perform. It’s a promise that someone will be there to assist when you’ve had an accident, experienced a loss or get sued. Unfortunately, it’s also a promise you never know is true until you actually need it. Anyone can sell an insurance policy. The true measure of your insurance agency is what happens when you report a claim.

When you purchase an insurance policy from Fridrich, Pinson & Associates, we put our claims experience to work for you. We understand that the number of claims, the reserves set for each, and the ultimate settlement of each claim will affect the future premiums our clients will pay. Our claims personnel take an active role in the claims process. We are there to be our client’s advocate throughout the entire claims process.

If you’ve had an accident or experienced an insured loss, it’s important that you get all the information we’ll need to process your claim. Click on the links below for information about your particular claim by category along with answers to frequently asked questions regarding the claim process in general.