Frannie entered the insurance industry in 1993. Starting in the personal lines department, she advanced to commercial lines and later moved into the role of marketing manager for the Crichton Group.
Frannie joined FPA in November of 2018. An avid learner, she obtained her CISR designation in 1997, her CIC designation in 2006 and her SBCS designation in 2016. Continuing her insurance education is an important aspect of the industry for Frannie. She was honored with the CSR of the Year award in 2015 by the Insurors of Tennessee.
Frannie is married and lives in Kingston Springs with her husband David and is the proud mother of Damean, a Chattanooga Policy Officer, and step-son Keyton. She enjoys spending time with all her family along with traveling, reading, running and watching movies.